Shipping policy
At MHK Apparel, we’re committed to getting your items to you quickly, safely, and efficiently. Please review our shipping policy below for all details regarding processing, delivery, and tracking.
Processing Times
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All orders are processed within 7–10 business days (Monday–Friday, excluding holidays).
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During peak seasons, sales, or new drops, processing times may extend by 1–2 additional business days.
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Once your order is shipped, you will receive a shipping confirmation email with your tracking number.
Shipping Rates & Delivery Times
We ship nationwide within the United States.
Standard Shipping
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Delivery Time: 3–7 business days
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Cost: Calculated at checkout
Expedited Shipping
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Delivery Time: 2–3 business days
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Cost: Calculated at checkout
Order Tracking
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Once your package has shipped, you will receive a tracking number.
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Tracking updates may take up to 24–48 hours to reflect movement.
Incorrect Shipping Information
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Please double-check your shipping address before submitting your order.
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MHK Apparel is not responsible for packages delivered to the wrong address due to incorrect information entered at checkout.
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If you made an error, contact us immediately at mhk@rockcityva.com. We will do our best to help, but changes are not guaranteed once an order is processed.
Lost, Stolen, or Damaged Packages
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MHK Apparel is not responsible for lost, stolen, or damaged items once they are in the possession of the carrier.
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For missing or damaged packages, please contact the shipping carrier directly and then email us so we can assist as best as possible.